Arbitration is a form of alternative dispute resolution. It aims at resolving disputes out of courts. Avoiding courts has several benefits: the process is usually quicker and less expensive. You can use it in any commercial (or private) dispute.
In practice, you need to agree with the other party – the one you have a dispute with – on the selection of an arbitrator (or mediator). You also need to agree to abide to this arbitrator’s conclusions. The arbitrator can be anybody but it is recommended to select someone who is knowledgeable about the matter at stake and who has some experience about dispute resolution.
If the dispute is complex and you don’t know any suitable arbitrator, you can address attorneys at law. Some of them have developed skills in arbitration process.
Note: arbitration can be inserted in your general sales conditions so that the process is agreed before a dispute arises.
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