compliance info

Freely translated from Dutch; the Dutch text being the official text in case of a doubt.

This information complies with the Law of 11/03/03 on certain legal aspects of information, the Law on services of 26/03/10 and the Law of 8/12/92 on privacy (protection of personal data).

 

1° Trade name and legal form

TCM BELGIUM nv/sa specializes in debt recovery and is incorporated as limited company (naamloze vennootschap / société anonyme) and trades with the name ‘TCM Belgium’.

2° Physical location and registered office

Ambachtenlaan 13 c, B-3001 Heverlee (Belgium)

3° General contact information in case of complaints or inquiries

Tel.:  +32 16 74 52 00
Fax:  +32 16 74 52 09
E-mail: info@tcm.be  (complaint: compliance@tcm.be)

 

4° Belgian central company database registration

Trade registration office: Leuven
Trade registration identification number: BE 0451 082 959

 

5° Identification number referred to in Article 50 of the Code of Value Added Tax

BE 0451 082 959

 

6° Legal Supervisory Administration

The Federal Public Service for Economy, SME, Middle class & Energy, Service Credit and Debt, North Gate III, Boulevard Roi Albert II, 16, 1000 Bruxelles.

TCM Belgium is listed with number 206525.

 

7° Professional title and the Member State in which it was granted

TCM Belgium nv/sa is listed – under number 206525 – as a debt-collector in compliance with the Royal Decree of 17/Feb/2005 regulating (a) the registration of entities processing amicable debt collection and (b) the guarantees that these people must have in Belgium (member-state).

8° The Professional Associations

TCM Belgium is a member of the Belgian Debt Collectors Association: ABR-BVI asbl-vzw, Chaussée de Marche 511, 5101 Erpent). ABR-BVI company registration number: BE 0451 264 388.
For more information, please refer to the website www.abrbvi.be.

TCM Belgium is a member of the TCM Group International, Ltd.
For more information, please refer to the website www.tcmgroup.com.

9° Professional rules and code of conduct

TCM Belgium adheres to the code of conduct of the Belgian Debt Collectors Association (ABR-BVI asbl-vzw) which you can find on the page “Ethics” of this website.

TCM Belgium is subject to the provisions of the Belgian Act of 20 Dec 2002 on the amicable recovery of consumers’ debts.

TCM Belgium adheres to the code of conduct of the TCM Group International, Ltd. (http://tcmgroup.com/about-us/fair-debt-collection-practices).

10° General Terms and Conditions

You can find the terms and conditions in every contract with our clients.

11° Applicable Law and jurisdiction

Unless otherwise specified, Belgian law is applicable to the contracts with TCM Belgium and the District Court of Leuven is exclusively competent.

12° Professional liability insurance

Axa Belgium SA, Boulevard du Souverain 25, 1170 Bruxelles, BCE 404.483.367
The insurance policy provides coverage in the following countries: EU and Switzerland.

13° GDPR and law of 8 Dec 1992 on the protection of privacy with respect to treatment of personal data

The database containing this data is the exclusive property of TCM Belgium, Ambachtenlaan 13 c, B-3001 Heverlee. TCM Belgium acts as controller and keeper of the file.

The Law grants the right to any party to access his personal data in the database. This party only needs to write to the TCM Belgium, enclosing a double-sided copy of his ID card. From the second request for consultation, TCM may request in advance the fee fixed by Royal Decree as a contribution to the administrative costs. Article 12 of the law and Article 16 of the GDPR also give you the possibility to request the rectification of included data.

Please refer to the code of conduct on the website of our professional association ABR-BVI.