Glossary
Debt collection department
The objective of the debt collection department is to manage all unpaid debt, such as invoices, debts and debt recovery within a public body or private company.
In order to achieve its objectives and defend the interests of creditors, the debt collection department initiates a series of procedures such as sending couriers and legal letters or even calls to establish contact with debtors.
Other conflicts can also be managed by debt collection employees such as problems concerning a lack of satisfaction with a product or service.
Updated 03/04/2017
Definitions provided under this section refer to the Belgian situation; unless specified otherwise. The texts are meant to summarize concepts in daily language and should not be considered as comprehensive or definite. We welcome suggestions for modifications or additions at glossary@tcm.be.