news

DEBT COLLECTION ECONOMY IN 2020 COMPARED TO PREVIOUS YEARSComparing the 2020 debt collection economy to previous years illustrates the first effects of health security measures on the overall economy. 2020 is already the past, but like any story, this one can help us...

HOW BELGIUM WANTS TO PROTECT COMPANIES WITH DEBTS (AND HOW CREDITORS ARE OFTEN FORGOTTEN): THE STANDSTILL ON BANKRUPTCIES DUE TO CORONA, AND THE JUDICIAL REORGANIZATION PROCEDURE.In Belgium, there is a whole arsenal of procedures to avoid the sudden disappearance of...

IMPACT OF THE BREXIT AGREEMENT ON LEGAL PROCEDURES FOR CROSS-BORDER DISPUTES Despite the fear of a "No-deal Brexit", a Brexit agreement on the future relationship between the United Kingdom and the European Union was reached on 24 December 2020. As the report was...

FAKE DEBT COLLECTORSThe press regularly reports about “fake debt collectors”. This is what the type of criminals who try to deceive you are called. How to avoid the being caught?     Fake police officers and other bogus professionals of all walks of life try...

SECOND PART OF THE INTERVIEW OF JOLIEN, YOUNG LAWYER AS CREDIT CONTROLLER (2)Jolien Caes, young law graduate recently hired by TCM Belgium, gave us her first impressions in the previous interview. In this second part, she talks about her feelings towards debt, the...

TCM WELCOMES A YOUNG LAWYER AS CREDIT CONTROLLER (1)Recently, the few TCM Belgium colleagues present at the office received homemade cakes and soup from a new colleague. But of course, that wasn't the (main) reason she got hired. Today, we meet Jolien Caes, our most...

THE CORONA INVOICE. A few points to consider in your collection process to limit unpaid invoices during covid-19. De Tijd (a Belgian economic newspaper) published that the corona bill has risen to over 20 billion EUR for the government. How can you make sure your...

5 MOTIVATIONS FOR CALLING A COLLECTION AGENCYDo you spend too much time chasing debtors, checking your cash flow and defending your reputation? Do you have too little time left to devote to your core business? Are you inhibited by the exportation risks? These are...

AUTOMATED ELECTRONIC DEBT COLLECTION   In debt collection, as in other professions, it is tempting to believe that electronics and automation can replace humans. Is it so? How did IT invade our businesses and homes, what can it achieve and what are its limits?  ...

CAN DEBT COLLECTION BE FREE OF CHARGE?"How much will it cost me?" This is probably one of the first questions you will ask yourself when considering collecting your unpaid bills. There are many “free” debt collection offers on the market. But if it's free, how do...

UNPAID INVOICES DURING A PANDEMIC The measures announced by the governments following the pandemic were brutal and severe. The economic consequences will be felt for several years. What do we see for the first few months regarding unpaid invoices? What can we...

THE BILL AGAINST THE DEBT INDUSTRY ACTUALLY CALLS FOR DEBT COLLECTION Many politicians are happy to use the expression “debt industry” (see for example our article on the bill amending the law of 20 December 2002 on amicable collection of consumer debts, in order to...

UNFAIR PROVISIONS IN GENERAL TERMS AND CONDITIONS What would be the problem caused by unfair provisions in your general terms & conditions? In a previous post, we talked about provisions that can turn your terms and conditions into an effective weapon and shield....

PUBLIC PROCUREMENT FOR DEBT COLLECTION Many creditors use public procurement to select a debt collection provider. Does this system offer all the guarantees it is supposed to offer? Let's see this in practice.   Why a public tender?   Public administrations...

COSTS AND INTERESTS IN CASE OF DEFAULT: IS LEGAL ALSO JUST? Posted 1 June 2020 For at least one of our ‘battle-hardened’ credit controllers costs and interests hold no more mystery, no more terror. After all, she had to pay enough back in her student days and, in...

FACILITATE INVOICE RECOVERY BY INSERTING A QR CODE Posted on 19 May 2020 In about 95% of cases, your customer pays you on time. All you need to do is to send them the invoice. But technical measures, like inserting a QR code on your invoice, can improve this score....

CAPITAL, DIVIDEND, SOLVENCY: THE NEW COMPANY CODE Published on 5 May 2020 The new Company and Associations Code (CSA-code des sociétés et des associations), published on 23 March 2019), has extensively reshaped the legal landscape in Belgium. The solvency of a company...

TRANSFER OF RECEIVABLES AUTOMATED FOR YUKI CLIENTS Published on 25 April 2020 Good news for your administration! Our cooperation with the accountancy platform Yuki (API connection) now makes the transfer of receivable even easier, by automation.   Tsunami Yuki As...

CRISIS CASH-FLOW MANAGEMENT It is too early for statistics on business casualties caused by the COVID-19 pandemic. However, one can be certain that those who will survive are the one’s who can manage their cash-flow. After having defined its crisis policy, TCM...

CORONAVIRUS, CONTINUITY OF TCM SERVICES   TCM adapted its processes, according to its values, to continue servicing you despite the crisis caused by the coronavirus pandemic:     Respect for public health decisions Teleworking is maximized so we avoid...

HOW DO WE SECURE YOUR DEBT COLLECTION DATA? Recent events have reminded us that companies’ software and data processing systems need to be maintained and monitored for security.  Debt collection has to do with people’s wallets, which requires discretion. The law,...

ANNUAL TCM REVIEW 2019 Etienne van der Vaeren, CEO The end of the year is approaching, time for some (self-)reflection! During this festive period we ask our TCM colleagues to take a look back at their personal TCM highlights of 2019. Today it is Etienne's turn, our...

ANNUAL TCM REVIEW 2019 Sven Dereze: Sales Manager The end of the year is approaching, time for some (self-)reflection! During this festive period we ask our TCM colleagues to take a look back at their personal TCM highlights of 2019. Today it is Sven's...

ANNUAL TCM REVIEW 2019 Iris Borgenon: Visitor & Sales Assistant The end of the year is approaching, time for some (self-)reflection! During this festive period we ask our TCM colleagues to take a look back at their personal TCM highlights of 2019. Today it is...