POSTPONED TO:  Wednesday 12 May 2021 – Vaudeville Theatre – 1000 Brussels


Are you an exporting company?
Would you like to get an inside view on how experts manage their receivables?
Do you have questions concerning your current (inter)national credit management?
Would it be helpful to review your credit management system with colleagues?
Or maybe the presence of 40 nationalities in one place might sound interesting?

For all the above wonderings, you will find the answers during the International Credit Management Day (May 12th, 2021), a unique event where specialists in credit management, legal matters, and market related international obstacles, are brought together.

Let the Vaudeville Theatre dazzle you, not only by its enchanting surroundings, but also by the insights of some of our (inter)nationally renowned clients and partners. On top of that, we give you a platform to ask your own questions during speed dates.


Don’t miss this opportunity, places are limited!


Entry is free(*) upon approval of your registration.  (* No cost if you attend; a 200 EUR no show fee will be invoiced if you do not attend) 

A delicious lunch and refreshing drinks are included (catered by Choux de Bruxelles) and will offer you the time to network with co-attendees of different fields and markets.

Coronavirus situation



Dear guests,

Our Belgian government wants to encourage citizenship among the Belgians, in order to contain the spread of the Coronavirus (COVID-19) in the country.

What does this mean? Our governments asks the cooperation from everyone in order to avoid handshakes, kisses, and hosting events like our International Credit Management Day. Also, a lot of our international partners won’t be able to join our event due to this nasty virus, which compromises our speed dating concept.

For these reasons, the TCM Belgium team has decided to postpone the International Credit Management Day to the same period next year (mid May 2021). That way we can protect and guarantee the qualitative content of this event.

So not to worry, you wíll get to experience the international vibes during this unique day, we only want to make sure they don’t turn into feverish vibes!

See you at the latest in 2021!

The TCM Belgium Team



The TCM Group is locally active in over 100 countries.  Colleagues (executives of debt collection agencies & law firms) from about 40 countries will be present at the Brussels May 2021 meeting.  You will have the possibility to speed date (10 minutes) with them:   


Congo (Democratic Republic of the): Mr Olivier Bulonza Habamungu

Egypt: Ms Laila Saleh

Ivory Coast: Mr Eric Bably

Nigeria: Mr Ehizogie Esezobor

South Africa: Mr Guy Brooks


Argentina: Mr Eduardo Vazquez

Bolivia: Ms Andrea Ortuste

Brazil: Mr Jefferson Frauches Viana

Chile: Mr Raul Horacio Manfredi

United States of America: Mr Amir Erez


China: Mr Chunyang (“Jeff”) Li

India: Ms Seema Kumar

Israel: Mr Eilat Isaac

Japan: Mr Kaoru Haraguchi

Korea South: Mr Jin Ra

United Arab Emirates: Mr Andrew Yiacoumi


Austria: Ms Veronika Hanusch
Belgium: Mr Sven Dereze
Estonia: Mr Marko Ilves
France: Mr Mikaël Posnic
Germany: Mr Andreas Albrecht
Iceland: Mr Sigurbjorn Thorbergsson
Ireland: Mr Jason Harte
Italy: Ms Cristina Alberti
Luxembourg: Ms Nathalie Di Felice
Netherlands: Mr Hennie Wesselsz
Norway: Mr Knut Ellingsen
Poland: Mr Hubert Czapinski
Portugal: Mr Jorge Jesus
Slovenia: Mr Matej Golob
Spain: Ms Ingrid Viana
Sweden: Ms Helena Sundman
Switzerland: Mr Patrik Odermatt
Ukraine: Mr Dmytro Govorun
United Kingdom: Mr Pierre Haincourt


Hanne Decoutere, known for her journalistic accomplishments and her current work as a newsreader of the VRT (the national public-service broadcaster for the Flemish Community of Belgium), will be your host for the day.

10:00 – 10:30  
We start the day after rush hour with a warm welcoming hot coffee and picture perfect pastries. 

10:30 – 11:00 
The TCM Group: international team work to the next level!  How shared experience and know-how can be your greatest asset in credit management.
The TCM Group is a powerful international network supported by teamwork that crosses all borders.

11:00 – 11:30
How does Samsonite ensure that its central credit management runs smoothly? 
Samsonite is one of TCM’s oldest clients and the perfect example of how a global debt collection provider can complement sophisticated internal credit management.


11:30 – 12:00  
TCM Belgium, an introduction (if needed)
Some of you might already be acquainted with ‘our’ Sven Dereze, but not yet with everything TCM Belgium has to offer.

12:00 – 13:30 
Let’s get your own mouth into action. Take the opportunity to talk with fellow attendees and international specialists, while enjoying a delicious lunch catered by well-known “Choux de Bruxelles”.

13:30 – 14:15
The rise of robotics in credit management
Deloitte introduces you into the world of Robotics Process Automation (RPA). They tell you more about, how RPA is transforming the credit management landscape, which applications are available on the market and how RPA can leverage your credit management capabilities and efficiency.

14:15  –  14:45
How digital is your credit management?
Talking about going Meta!  Crion explains the importance of digitization of your credit management, while at the end of this interactive workshop, you will receive a digital report of your own credit management.



14:45 – 15:00  
How to make sure your receivables don’t pile up as high as Zuma Rock in the Giant of Africa, Nigeria
Nigeria is Africa’s biggest economy, with plenty of business opportunities in various areas (did anyone hear of Nollywood?). TCM Nigeria advises on minimalising risks to maximise your success.

15:00 – 15:15 
TCM USA suggests solutions to make sure your american dream does not turn into a nightmare
Don’t let the fear of cowboys in your business or between your debtors hold you back of dreaming big!  TCM USA explains how they tackle unpaid invoices.

15:15  –  15:30
China, how to find a needle in a haystack
With 5000 staff all over the People’s Republic, TCM China is fit for the job of finding your needle. What else makes TCM China a valuable partner?



The Vaudeville Theatre is located in the center of Brussels (in the Galeries Royales Saint-Hubert), a 4 minute walk from Brussels Central Station.

Parking options in the neighbourhood: Grand Place Parking.

We plan the start of the day at 10 AM and the end before 4 PM to avoid rush hour.


Vaudeville Theater

Brussels Central Station

Parking Grand Place