claim submission

You have an unpaid bill for us to collect?

 

how?

Three ways to send it to us:

  • Email: send your claims details to claims@tcm.be (cannot contain data on private persons; for this kind of data, please use our Platform (3. below))
  • Excel upload: ask us our Excel template, then fill it in and send it back to claims@tcm.be (cannot contain data on private persons; for this kind of data, please use our Platform (3. below))
  • Platform upload (ask us for a user/password). (Explanation)

We will confirm receipt by email to you within 5 workhours.
We’ll start our actions immediately. See the page “process” for more information.

 

requirements

What we need to start:

  • Debtor’s person/company name
  • Debtor’s address
  • Debtor’s birthday (if applicable and available)
  • Debtor’s phone number (if available)
  • Debtor’s e-mail address (if available)
  • Copy of invoice(s)
  • Open balance statement (due, paid, balance)
  • Your general sales conditions (to add interests and charges)
  • For the first claim: a contract with us (please ask)

our feedback

TCM offers an internet Platform for you to load your claims on.  You can follow our actions up on there and send us messages. You can adapt the claim and insert payments with a few clicks.